Ensuring your satisfaction every step of the way
If you have any questions or you’re unsure about which insurance product you require, please try the following:
- Email our customer service and we will call you when it is convenient for you, even out of hours
- Call us on 08450 940 505
NEW: The plan is also available to landlords and tenants but can only be arranged over the telephone. Please call 08450 940 505
Office opening hours:
9am - 5pm Monday to Friday
FLOWSMART Oil Heating Insurance
Basic Information & Frequently Asked Questions
Key Facts
Policy Schedule
CLAIM LINE
0870 2412 480
Home Insurance
Why not ask us to look at your home insurance too as a package?
FLOWSMART Oil Heating Insurance
KEEPING YOUR HOT WATER FLOWING
Giving peace of mind against freezing weather & fuel theft
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All for £99 per year including Insurance
Premium Tax (6%).  |
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| Level of Cover | With FLOWSMART |
| Emergency Refuelling in the event of theft |  Cover is up to £2000/claim |
| Local Plumber on call in the event of breakdown | |
| Replacement/Repair of tank | Cover is up to £2000/claim |
| Plumbing & Drainage, Primary Heating System | |
| Pest Control | |
| Roofing, Security, Oven, Overnight Accommodation | |
| Annual Service available | |
| Engineer on site within 2 hours in the event of an Emergency. |
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Annual Cost £99 (Annual Payment) or 10 monthly payments of £11.81
NEW: The plan is also available to landlords and tenants but can only be arranged over the telephone. Please call 08450 940 505
An annual Boiler Maintenance can be arranged for you at a cost of £100* (including nozzle replacement) if you do not have access to a registered OFTEC plumber. *Payable at time of service.
Find out why it's a good idea to have your boiler serviced.
